Shipping and Delivery Policy

Effective Date: 16 October 2026Last Updated: 16 October 2026

Welcome to Arnest Konnect.

This Shipping and Delivery Policy explains how professional services, consultations, assessments, reports, and other deliverables are provided to clients engaging with Arnest Konnect through https://arnestkonnect.com or other authorised communication channels.

Arnest Konnect is an independent executive security and enterprise risk advisory organisation founded by Mr. Amitabh Ranjan, IPS (Retd.).

01

Nature of Our Services

Arnest Konnect primarily provides professional consulting, strategic advisory, executive security assessments, corporate risk evaluations, and related services.

These services are generally delivered through consultations, professional meetings, virtual communication, assessments, presentations, or electronic documentation.

Arnest Konnect does not currently advertise physical merchandise as part of its principal advisory offering.

Therefore, conventional shipping arrangements for physical products are generally not applicable to our consulting services.

02

Service Delivery Methods

Depending on the agreed engagement, services may be delivered through:

  • Online video consultations.
  • Telephone consultations.
  • In-person meetings where mutually agreed.
  • Confidential executive briefings.
  • Professional advisory sessions.
  • Digital reports and assessment documents.
  • Email communication.
  • Strategic presentations.
  • Other mutually agreed delivery methods.

The delivery method will be communicated to the client before or during engagement confirmation.

03

Consultation Scheduling

Arnest Konnect offers a confidential 30-minute executive security risk briefing, subject to scheduling availability and confirmation.

Clients may request a consultation through the website or designated communication channels.

A consultation request does not automatically guarantee a specific date or time.

The appointment will be considered confirmed when the client receives an appropriate confirmation from Arnest Konnect or its authorised scheduling system.

Any consultation fees, if applicable, will be communicated before payment.

04

Delivery Timelines

The delivery timeline for each service depends on its nature, complexity, scope, and agreed requirements.

Consultations will generally be delivered on the mutually confirmed appointment date.

Reports, presentations, assessments, or other deliverables will be provided according to the timeline specified in the relevant proposal or engagement agreement.

Arnest Konnect does not guarantee a universal delivery period for all consulting services.

05

Digital Delivery

Where digital documents or reports form part of the agreed engagement, they may be delivered through email, secure electronic sharing, or another mutually approved channel.

Clients are responsible for providing accurate contact information and maintaining access to their designated communication channels.

Sensitive or confidential materials may require additional identity verification or secure delivery arrangements.

06

Physical Shipping

Standard physical shipping charges, courier tracking, and product dispatch timelines do not ordinarily apply to Arnest Konnect's professional advisory services.

If physical documents or materials are required under a particular engagement, the applicable delivery method, costs, responsibility, and timeline will be agreed separately.

07

Service Delivery Delays

Service delivery may be affected by:

  • Client scheduling changes.
  • Incomplete information or documentation.
  • Unforeseen technical difficulties.
  • Travel or logistical constraints.
  • Changes to the agreed scope.
  • Events beyond reasonable operational control.

Where an expected delivery timeline is materially affected, Arnest Konnect will seek to communicate revised arrangements to the client.

08

Client Responsibilities

Clients must provide correct email addresses, contact numbers, and other information required for service coordination.

Clients should attend confirmed consultations on time and provide requested documents within agreed deadlines.

Failure to provide necessary information may delay delivery.

09

Non-Delivery or Service Concerns

If a confirmed service has not been provided in accordance with the agreed arrangements, the client should contact Arnest Konnect with the relevant appointment, invoice, or engagement details.

We will review the matter and communicate an appropriate resolution, which may include rescheduling, completion of outstanding deliverables, or a refund where applicable.